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. 2022 Jul 8;2(2):e38343. doi: 10.2196/38343

Table 2.

Average time and human resources spent on social listening.

Participants City of Espoo City of Helsinki City of Vantaa Finnish Red Cross
The number of people who participated in the training 6 6 9 3
Number of people involved in data collection 6 5 12-20 2
Number of people involved in data analysis 4 6 12 2
Number of communication experts 2 0 4 1
Time per week spent on the social listening project per person, mean (SD) +1 or –1 N/Aa +1 or −1 4

aN/A: not available.