Table 3. Additional themes and quotes.

Themes	Quotes of supporting themes
Lack of knowledge about availability of CCT	Uhmm what you are saying is new to me. For two and a half years I never heard of such a thing that there is money [chuckles] that is supposed to be given to people. Peter_M⁑
	Uum. I didn’t know about the incentives. When we went to the clinic there was a certain man who came requesting for our names and other details so that we would be given some money. Ruth_F
Lack of knowledge about registration status	No. I haven’t received it. They just asked me to send my ID number. I sent it but nothing happened after that. I didn’t receive money. Spiwe_F
Easy registration process	It [registering for CCT] wasn’t difficult for me. Agnella_F
CCT may not provide enough cushion against income loss	Considering everything that we experienced, the money is too little even without factoring in the money we spent at traditional healers. Traditional healers charge exorbitant fees as compared to hospitals. If you go to hospitals, you only pay for transport since treatment is free, but at traditional healers, you can’t leave the place without paying something. That’s how they operate. Caleb_M
	It helped me on food but I couldn’t afford to pay rentals with it. Agnella_F
Delays and unpredictability of CCT	It surely came but as for now it has been long since I last received the money because it came once. Moses_M
	Aaah the money took some time before it came. It comes here and there. It doesn’t come monthly. Sometimes it comes and then stops. Like the last batch was in December. Loveness_F
	They should disburse the money on time. Even if it’s little but it should be disbursed on time. Loveness_F
	Even if it is $10 or $1 after 5 days. Let the $1 come after 5 days not to be told that the money has finally come after 9 months! Caleb_M
Poor connectivity as a barrier to registration	So I just said to myself that, ‘Aaahh, maybe since I stay where there are network challenges, maybe I delayed in sending the [ID] number to the programme. But I am wondering what happened since I did not get any feedback. I just concluded that maybe I delayed. Spiwe_F
Post-TB sequeale	I still don’t have enough strength since I spent the whole year and some months on the sick bed. So am looking forward to gradually re-gain strength. Loveness_F
	I managed to finish my medication even though I have some side effects, I experienced lots of side effects on my legs…they are numb such that I can’t walk. For me to walk long distances…. Agnella_F.

‡ = pseudonym and sex of participant.