Table 3.

Examples of Trust Frameworks and Key Terms

Focal Relationship	Framework Source	Key Framework Terms
Nonspecific	Frei and Morriss 103	Authenticity Empathy Logic
	Ozawa and Sripad 16	Communication Honesty Competence Confidence
Patient–clinician	Wolfson 16	Competency Caring Communication Comfort
Clinician–patient	No available frameworks
Clinician–clinician	Rushton 62	Contractual trust (character) Communication trust (disclosure) Competence trust (capability)
Clinician– and patient–organization	Hall et al. 108	Fidelity Competence Honesty Confidentiality Global Trust
Patient–organization	Mechanic and Rosenthal 143	Assurance of competence Advocacy for the patient's welfare Control over the health care process
Clinician– and patient–system	Shoff and Yang 150	Values •Honesty •Motives •Equity Competence