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. 2023 Jan 23;101(1):126–178. doi: 10.1111/1468-0009.12598

Table 4.

Recommendations for the Future of Health‐Related Trust Research

Rate‐Limiting Domain Strategic Imperative Exemplary Research Questions
Theory development Clarify definitions
  • What is the relationship between trust and trustworthiness?

  • What is the difference between mistrust and distrust?

  • Is rustworthiness a characteristic of a person or a relationship?

Clarify necessary and sufficient conditions
  • Is an expectation of goodwill necessary to using the term trust in health care?

  • Is trusting oneself a necessary condition for trusting others?

Clarify whether trust/worthiness is the appropriate term for all potentially relevant trustees
  • How, if at all, should standard intuitions about trustworthiness be adapted for nonhuman trustees (e.g., teams, organizations, and artificial intelligence)?

Methodological considerations Focus on trust and trustworthiness as outcomes
  • Through what kind of process is trust in various trustors built?

  • How, if at all, is the process for rebuilding trust after a breach different from building it the first time?

  • What are the contextual and behavioral antecedents, drivers, or facilitators to trust in a given trustor?

  • What signals do different types of people take information from about trustworthiness?

Pursue causal inference when appropriate
  • What role can randomization, instrumental variable analysis, regression discontinuity, and related designs play in the study of trust and trustworthiness in health care?

Conduct longitudinal studies
  • How do levels of trust change over time within a relationship?

  • How do behaviors within a relationship change (e.g., information disclosure) over time as a result of changes in trust?

Conduct dyadic/relational studies
  • How do changes in one person's trust effect another's trust in them?

  • To what extent can a relationship sustain with disparate trust among the parties?

  • To what extent are trust levels and behaviors mirrored inside of relationships?

Assess the role of trust “spillovers” among systems, organizations, teams, and individual
  • To what extent do patients form independent or joined assessments of clinicians, teams, organizations, and systems’ trustworthiness?

  • Do positive or negative experiences with a clinician or organization create spillover effects at the other level of analysis?

Account for racism and other forms of discrimination in research designs
  • How do forms of interpersonal and structural racism shape trust and trustworthiness?

  • To what extent is the value of racial concordance in therapeutic relationships a function of trust?

  • To what extent are community‐level attitudes about the trustworthiness of health care organizations developed and sustained in minoritized communities?

Pursue measures of optimality
  • If optimizing rather than maximizing trust is the goal, what can patient trust be measures against to evaluate progress?

Adopt a reflexive stance
  • How does trust in a research team influenced the disclosure of information by research participants?

  • To what extend does participating in research sponsored by a health care institution change participants’ reported trust in health care?