Item Name	Item	Factor Score	Reliability
Suppfeed_01	We are comfortable sharing problems with our suppliers	0.76	0.795
Suppfeed_02	We believe that cooperating with our suppliers is beneficial	0.76
Suppfeed_03	We emphasize openness of communications in collaborating with our suppliers	0.69
Suppfeed_04	In dealing with our suppliers, we are willing to change assumptions, in order to find more effective solutions	0.55
ExtPull_01	Our customers are linked with us via JIT systems	0.79	0.807
ExtPull_02	Our suppliers deliver to us on a just-in-time basis	0.71
ExtPull_03	We receive daily shipments from most suppliers	0.72
ExtPull_04	We can depend upon on-time delivery from our suppliers	0.52
ExtPull_05	Our suppliers are linked with us by a pull system	0.52
SuppDev_01	We maintain cooperative relationships with our suppliers	0.74	0.883
SuppDev_02	We provide a fair return to our suppliers	0.54
SuppDev_03	We help our suppliers to improve their quality	0.73
SuppDev_04	We take active steps to reduce the number of suppliers in each category	0.78
SuppDev_05	Our key suppliers provide input into our product development projects	0.53
SuppDev_06	We strive to establish long-term relationships with suppliers	0.58
SuppDev_07	Our suppliers are actively involved in our new product development process	0.58
SuppDev_08	We maintain close communications with suppliers about quality considerations and design changes	0.64
SuppDev_09	We maintain close communication with suppliers about quality considerations and design changes	0.78
SuppDev_10	We actively engage suppliers in our quality improvement efforts	0.70
SuppSel_01	Quality is our number one criterion in selecting suppliers	0.62	0.764
SuppSel_02	We would select a quality supplier over one with a lower price	0.77
CustDev_01	We frequently are in close contact with our customers	0.62	0.644
CustDev_02	Our customers are actively involved in our product design process	0.78
CustDev_03	We consider our customers’ forecasts in our supply chain planning	0.47
Kanban_01	We use a kanban pull system for production control	0.86	0.859
Kanban_02	We use kanban squares, containers or signals for production control	0.81
LeanSys_01	We have laid out the shop floor so that processes and machines are in close proximity to each other	0.80	0.844
LeanSys_02	The layout of our shop floor facilitates low inventories and fast throughput	0.77
LeanSys_03	Our processes are located close together, so that material handling and part storage are minimized	0.71
LeanSys_04	We have located our machines to support JIT production flow	0.53
LeanSys_05	We are aggressively working to lower setup times in our plant	0.52
LeanSys_06	We have low setup times of equipment in our plant	0.53
SPC_01	A large percent of the processes on the shop floor are currently under statistical quality control	0.81	0.844
SPC_02	We make extensive use of statistical techniques to reduce variance in processes	0.74
SPC_03	We use charts to determine whether our manufacturing processes are in control	0.61
EmpInp_01	During problem solving sessions, we make an effort to get all team members’ opinions and ideas before making a decision	0.53	0.875
EmpInp_02	Management takes all product and process improvement suggestions seriously	0.74
EmpInp_03	We are encouraged to make suggestions for improving performance at this plant	0.72
EmpInp_04	Management tells us why our suggestions are implemented or not used	0.79
EmpInp_05	Many useful suggestions are implemented at this plant	0.70
EmpInp_06	My suggestions are never taken seriously around here	0.51
EmpTBPS_01	Our plant forms teams to solve problems	0.74	0.89
EmpTBPS_02	In the past three years, many problems have been solved through small group sessions	0.71
EmpTBPS_03	Problem solving teams have helped improve manufacturing processes at this plant	0.72
EmpTBPS_04	Employee teams are encouraged to try to solve their own problems, as much as possible	0.56
EmpTBPS_05	We don’t use problem solving teams much, in this plant	0.77