Table 6.
Interviews: Facilitators and challenges in remote monitoring (n = 18)
| Code | n (%) | Illustrative Quote(s) |
|---|---|---|
| Facilitators | ||
| Easy to use | 8 (44) | “[It was] pretty easy and self-explanatory.” |
| Hands-on instructions | 6 (33) |
“Before my virtual appointment, actually two appointments before, they showed me at each one just to make sure I didn’t forget.” “He did… walk me through how to do the Doppler – to put the gel on, and where you would most likely find it.” |
| Verbal instructions | 5 (28) | “[The doctor] gave me tips and tricks to be successful.” |
| Self or family works in medicine | 4 (22) | “I’ve ultrasounded people’s bellies before. I do not do it regularly, nor have I done it in years… but I’m familiar with the technology.” |
| Instructions provided (written, verbal, video) | 4 (22) | “There’s written instructions in the [blood pressure cuff] box, but it also [tells you what to do] out loud when you turn it on… There was instructions in the[Doppler] box as well.” |
| Answered questions | 3 (17) | “By the time the virtual visit came around… I felt confident because I had had the opportunity to ask questions.” |
| Medical grade quality | 2 (11) | “I had a blood pressure cuff that I didn’t fully trust [with my last pregnancy]… [with virtual visits], I got access to equipment that is reliable.” |
| Challenges | ||
| Difficulty using | 6 (33) |
“The first time we did have to punt a bit…it was [some] trial and error.” “[My baby] was moving around… so it was hard for me to find [his heartbeat].” |
| Equipment problem | 4 (22) |
“The batteries didn’t work, so I had to pull batteries out of the remote.” “The blood pressure cuff was… a large, and it’s too big, so it doesn’t read [my blood pressure accurately].” |
| Not confident | 3 (17) |
“I’m less comfortable in my abilities to get the readings… correct.” “The hardest part was… is this my heartbeat or the baby’s.” |
| No in-office instruction | 3 (17) |
“I think that they basically assumed we knew how to use it because we’ve been going to so many appointments.” “I didn’t get any instructions… I don’t even think there were instructions in the bag.” |
| Allotted insufficient time before visit | 2 (11) | “Because I was running late and trying to get ready for my appointment, being rushed made it… more challenging.” |