Table 1.

The interview guide for exploratory interviews with service providers and service recipients

To interview with service providers	To interview with service recipients
How is health literacy of a person defined in a hospital setting from your view? If we intend to consider some dimensions for hospital health literacy, you think what they could	What kind of literacy do you need in a hospital setting?
be? Which skills and abilities do people need to overcome the complexities of the hospital environment?	What are the potential skills and capabilities you should have in a hospital setting?
What are the potential skills and capabilities one can have concerning hospital health literacy?	Have you ever experienced confusion in a hospital setting?