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. 2023 Apr 3;10:e43135. doi: 10.2196/43135

Table 3.

Grades assigned by users to each question on chatbot usability within a scale of 1 (lowest grade) to 5 (highest grade; n=63).

Question Grade, n Total, n Values, mean (SD)

1 2 3 4 5

1. Was this app easy to use? 4 3 1 8 47 63 4.44 (1.16)
2. Was this app useful to you? 2 0 6 6 47 61 4.57 (0.92)
3. Was this app satisfactory to use? 4 1 6 6 43 60 4.38 (1.17)
4. Would you recommend this app to other people? 4 2 2 5 46 59 4.47 (1.16)