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. 2023 Apr 3;10:e43135. doi: 10.2196/43135

Table 4.

Quartile distribution of grades assigned by users to each question on chatbot usability.


Ease of use, n Usefulness, n Satisfaction, n Recommendation, n
Minimum value 1 1 1 1
Quartile 1 (25%) 4 5 4 5
Quartile 2 (50%): median 5 5 5 5
Quartile 3 (75%) 5 5 5 5
Maximum value 5 5 5 5