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. 2023 Mar 22;10:e43942. doi: 10.2196/43942

Table 2.

Desired mental health app features.

Code Values, n (%)
What they want

Tips and advice (general) 90 (16.7)

Anxiety and mental wellness tips 68 (12.6)

Relaxation or calming tips 58 (10.8)

Not sure or I don’t know 58 (10.8)

Access to resources and information 57 (10.6)

Tracking and documenting or journaling 52 (9.6)

Reminders and check-Ins 42 (7.8)

Guided meditation 41 (7.6)

Access to medical help and appointments 30 (5.6)

Encouragement and Motivation 20 (3.7)

Daily tasks or routines and goal-setting 18 (3.3)

Positive affirmations 16 (3)

Holistic well-being 15 (2.8)

Activities 13 (2.4)

An emotional outlet 13 (2.4)

Confidence and empowerment 12 (2.2)

Breathing exercises 11 (2)

Health and physical exercise tips 10 (1.9)

Productivity and time management 9 (1.7)

Clarity and perspective 8 (1.5)

Comfort 8 (1.5)

Stability 8 (1.5)

Depression help 4 (0.7)

Self-care tips 3 (0.6)

Sleeping tips 3 (0.6)

Help with suicidal thoughts 1 (0.2)
How they want it

Communication and real-time support 68 (12.6)


Professional support 24 (4.5)


Peer support 23 (4.3)

Convenience in accessibility 23 (4.3)

Affordability 7 (1.3)

Anonymity 7 (1.3)

Similarity to other apps 7 (1.3)

Usability 6 (1.1)

Confidentiality 5 (0.9)

Unique to existing resources 4 (0.7)

No judgment 3 (0.6)
Hesitation in using mental health apps

Not helpful, ineffective, or not useful 29 (22.3)

I don’t need it 25 (19.2)

I would not use it 25 (19.2)

Prefers face-to-face counseling or in-person interaction 16 (12.3)

Privacy and confidentiality concerns 14 (10.8)

Dislike for apps 11 (9.2)

Smartphone worsens mental health 12 (8.5)

Impersonal 8 (6.2)

Already using a mental health app 5 (3.8)

I don’t own or have limited access to a smartphone 4 (3.1)

Not sure or I don’t know 4 (3.1)

Religious and family support 3 (2.3)