TABLE 2.

Examples of How Internal Feedback Led to Adaptation of the Training Aims, Format, Audience, and Content

Identified Issue From Feedback	Identified Focus Area of Improvement	Action Taken
Webinar analytics showed poor attendance from Francophone countries	To increase participation from Francophone countries	Changed the time of French webinars to cater for a more preferred time. Ensured translation of any prepared presentation materials
Questions raised during panel discussions consistently drew on informal/unsystematic knowledge of organizers	To increase space to discuss context-specific adaptations	Changed the webinar format to include a specific section each week where a different country would share their experience on the topic discussed to provide a real-world example and stimulate structured discussion
Webinar analytics showed relative poor attendance from Central and East Africa (predominantly West African attendees)	To increase participation beyond West Africa	Conducted additional promotion through existing channels
Weekly meetings among organizers and the internal evaluation report between Round I and II highlighted high traffic of irrelevant discussion on the COP	To improve engagement with the COP	Implemented a rota among the organizers to moderate the COP daily with regular posting of relevant information or documents to stimulate relevant discussion
Webinar analytics identified relatively few in a manager role and this was raised during Q&A in panel discussions	To increase participation of “managers and policymakers”	Edited content and prepared a specific “IPC for managers” webinar series currently being released

Abbreviations: COP, community of practice; IPC, infection prevention and control.