Table 2. Patient Health Service Use Stratified by the Rostered Physician’s Percentage of Care Delivered Virtually Between February 1 and October 31, 2021.
| Percentage of virtual care, No. (%) | Total, No. (%) | |||||||
|---|---|---|---|---|---|---|---|---|
| 0 | >0-20 | >20-40 | >40-60 | >60-80 | >80-<100 | 100 | ||
| No. of patients | 82 689 (0.6) | 771 808 (6.0) | 1 633 324 (12.6) | 3 229 223 (24.9) | 4 657 341 (36.0) | 2 511 964 (19.4) | 64 714 (0.5) | 12 951 063 (100) |
| Primary care services | ||||||||
| Any primary care visit | 46 285 (56.0) | 476 755 (61.8) | 1 011 337 (61.9) | 2 015 294 (62.4) | 2 998 836 (64.4) | 1 652 188 (65.8) | 40 898 (63.2) | 8 241 593 (63.6) |
| Mean No. of primary care visits per patient (SD) | 2.5 (4.9) | 2.5 (4.2) | 2.4 (3.9) | 2.3 (3.7) | 2.6 (3.9) | 2.9 (4.3) | 3.1 (5.34) | 2.5 (3.9) |
| Mean percentage of visits with most responsible family physician (SD)a | 47.9 (44.8) | 66.1 (40.3) | 70.0 (38.2) | 71.7 (36.7) | 71.5 (36.8) | 67.9 (38.9) | 39.5 (42.5) | 70.0 (37.8) |
| Other health care use | ||||||||
| Any specialist visits | 31 481 (38.1) | 290 308 (37.6) | 621 311 (38.0) | 1 251 610 (38.8) | 1 855 914 (39.8) | 1 012 442 (40.3) | 25 745 (39.8) | 5 088 811 (39.3) |
| Ambulatory care–sensitive condition visits | 324 (0.4) | 2085 (0.3) | 4104 (0.3) | 7761 (0.2) | 9608 (0.2) | 4699 (0.2) | 114 (0.2) | 28 695 (0.2) |
| ED use, February to October 2019 and 2021 | ||||||||
| Total visits per 1000 in 2021, mean (SD)b | 470.3 (1918.8) | 309.8 (1087.0) | 295.3 (1036.1) | 283.5 (919.7) | 253.4 (825.4) | 242.0 (800.3) | 287.1 (1048.9) | 268.9 (903.2) |
| Total visits per 1000 in 2019, mean (SD)b | 468.3 (1850.5) | 360.6 (1100.1) | 346.5 (996.9) | 329.0 (985.8) | 290.1 (934.2) | 272.0 (843.2) | 294.0 (891.4) | 309.6 (965.4) |
| Absolute difference, 2021 vs 2019 (95% CI) | 2.0 (−14.1 to 18.1) | −50.7 (−54.2 to −47.3) | −51.3 (−53.6 to −49.0) | −45.5 (−47.0 to −44.0) | −36.7 (−37.9 to −35.5) | −30.0 (−31.4 to −28.5) | −6.9 (−16.8 to 3.0) | −40.7 (−41.44 to −40.0) |
| % Change, 2021 vs 2019 (95% CI) | 0.4 (−3.0 to 3.9) | −14.1 (−15.0 to −13.2) | −14.8 (−15.4 to −14.2) | −13.8 (−14.3 to −13.4) | −12.7 (−13.0 to −12.3) | −11.0 (−11.5 to −10.5) | −2.4 (−5.8 to 1.1) | −13.2 (−13.4 to −12.9) |
Abbreviation: ED, emergency department.
a
Among patients with 2 or more visits between February and October 2021.
b
Including only patients whose attached physicians had visit claims in both 2021 and 2019.