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. 2023 Apr 29;2022:309–318.

Table 1.

Interview guide topics and example prompts

Topics Example prompts
A. Overall intervention structure, goals, and high-level challenges Goals and expectations What does your program seek to accomplish?
How do you align patient expectations with the intervention goals?
What related risks are there? How are they addressed?
Barriers to intervention adoption From your perspective, what’s the biggest reason why CC is not more broadly adopted?
How is the intervention funded?
What resource limitations impact the intervention?
Team makeup and dynamics What roles have to be fulfilled to support CC?
Who do you work with to support CC?
How do you communicate with team members?
B. Task-specific challenges and corresponding design opportunities Workflow challenges by task Which tasks take the most time?
Which tasks are most difficult?
How do you solve the problems involved with these tasks?
What do you need to complete the individual tasks (people, information)?
Design opportunities by task How could an informatics platform assist with these challenges?
What are the most important things you require from a CC information system?
Which tasks could be automated, and which tasks should not be automated?