Performance expectancy

I would find robo-advisor useful for my investment transactions

Using robo-advisor would enable me to accomplish my investment transactions more quickly

Using robo-advisor would increase my productivity

If I use robo-advisor, I would get higher earnings

Effort expectancy

My interaction with robo-advisor would be clear and understandable

It would be easy for me to become skillful at using robo-advisor

I would find robo-advisor easy to use

Learning to operate robo-advisor is easy for me

Social influence

People who influence my behavior think that I should use robo-advisor

People who are important to me think that I should use robo-advisor

Finance organization has been helpful in the use of robo-advisor

In general, the finance organization has supported the use of robo-advisor

Facilitating conditions

I have the resources necessary to use robo-advisor

I have the knowledge necessary to use robo-advisor

Robo-advisor is not compatible with other systems I use

A specific person (or group) is available for assistance with the difficulties of using robo-advisor

Behavioral intention

I intend to use robo-advisor in the next 12 months

I predict I would use robo-advisor in the next 12 months

I plan to use robo-advisor in the next 12 months

Need for interaction with service employee

Human contact in providing services makes the process enjoyable for me

Personal attention by the service employee is very important to me

I like interacting with the person who provides the service

It bothers me to use robo-advisor when I could talk to a person instead

Financial risk tolerance

The robo-advisor should have a good knowledge of financial planning

The robo-advisor should be a real expert in financial planning

The robo-advisor should be unbiased

The robo-advisor should be honest

Investors should feel secure about relying on the robo-advisor

Investors should feel comfortable about relying on the robo-advisor

Investors should feel content about relying on the robo-advisor

Trust

I take substantial financial risk expecting to earn substantial returns

I take above average financial risk expecting to earn above average returns

I take average financial risk expecting to earn average returns

I am not willing to take any financial risk