Table 5.
Domain | Barriers (n=41) |
Inner setting | Leadership staff felt individual custody trumped healthcare in the prison, hindering improvements to care. |
Laboratory staff did not prioritise uploading GeneXpert results as they did not perform the test. | |
Laboratory staff did not prioritise reporting GeneXpert results because it was a pilot project. | |
Leadership staff felt that, as the nurses were not present for the majority of admissions, in-reach was limited. | |
Leadership staff felt a lack of freedom to operate in the prison hindered the design of the pathway. | |
Clinical staff felt the lack of physical space and clinic rooms adversely affected how and when the GeneXpert could be used. | |
Clinical staff were limited to using the GeneXpert and obtaining samples for testing in specific locations in the prison. | |
Clinical staff found it difficult to transit individuals from residential areas of the prison the health centre due to the need for intermediary ‘runners’. | |
Clinical staff felt pressured by SPS staff (‘runners’) to finish clinic appointments quickly. | |
Clinical staff found it difficult to implement healthcare initiatives as it was perceived as secondary to the regimental running of the prison/security. | |
Clinical staff found it difficult to engage colleagues outside their direct team in HCV testing due to perceived lack of integrated care. | |
The GeneXpert was seen as difficult to implement in the long-term due to high staff turnover in the prison. | |
Laboratory staff found it difficult to log results in a timely manner due to staff turnover and training issues. | |
Outer setting | Laboratory staff felt uncertainty around whether reporting tasks could be delegated to administrative staff due to professional regulations. |
Laboratory staff found it difficult to manage the reporting workflow due to the pressures of the Covid-19 pandemic. | |
Characteristics of Individuals | Leadership staff felt a lack of awareness of HCV among people in prison and prison staff hindered improvements to prison care. |
Laboratory staff did not see administration of GeneXpert results as part of their job/in line with their skillset. | |
Laboratory staff felt uncertain about the value of their role in the reporting process. | |
Clinical staff felt cynical about whether SPS staff ‘runners’ actually approached individuals to inform them their attendance at the health centre was required. | |
Clinical staff indicated a preference to obtain a venous sample to fingerprick sample due to their self-perceived proficiency at obtaining venous bloods. | |
Clinical staff viewed fingerprick sampling method as slower than obtaining venous samples. | |
Clinical staff often wanted to know antibody status of an individual, meaning at times they may not have prioritised PCR testing with GeneXpert. | |
Clinical staff felt obtaining fingerpick samples using the minivette introduced infection control concerns. | |
Laboratory staff felt unsure about the value of their role in the result reporting process. | |
Intervention characteristics | Leadership staff felt the need to return to device to check result after 1 hour made it difficult to plan work for a clinic when they had competing priorities for their time. |
Performing a GeneXpert test was perceived as more work than obtaining conventional samples and sending them for lab analysis, by leadership staff. | |
Transporting GeneXpert test assays in the prison caused anxiety for clinical staff due to the sensitivity of the rear fin on the cartridge. | |
Clinical staff felt the dexterity required to correctly insert the sample into the cartridge caused errors in results. | |
Laboratory and clinical staff found it challenging to interpret the viral load quantification output (scientific notation) from the device. | |
Process | Laboratory staff felt the lack of an IT link raised concerns about accurate result reporting. |
Laboratory staff found it difficult to plan/implement an SOP for reporting results, as they were unsure what to expect in terms of volume of tests. | |
Clinical staff had difficulty conceptualising how the device would be used due to a lack of a plan on who to target for testing and how to do so. | |
Clinical staff found it difficult to plan a ‘1 day’ test/treat pathway due to safety concerns with the frontline medication used. | |
Clinical staff found it difficult to transit individuals to the prison health centre due to the provision of OAT at concurrent time to BBV clinics. | |
The GeneXpert process was viewed as time-consuming and difficult to implement systematically due to unpredictable nurse workload. | |
Laboratory staff did not prioritise uploading test results to electronic systems because they did not perform the test themselves. | |
The paper reporting process was felt to introduce potential for result reporting/transcription errors. | |
Laboratory staff found it difficult to adapt to the paper/manual reporting workflow as it was unfamiliar to them. | |
Laboratory staff felt there was poor communication between themselves and clinical staff implementing the testing. | |
Clinical staff found it difficult to verify patients’ CHI numbers as they are not routinely used in the prison system. | |
Clinical staff were anxious about the paper reporting process because it placed a high degree of responsibility on them not to make reporting errors. | |
Facilitators (n=29) | |
Inner setting | Laboratory staff were open to challenge on results incorrectly uploaded due to their perceived professional responsibility to ensure accuracy. |
Clinical staff found it easier to plan engagement with testing by co-designing awareness materials with people in prison. | |
Clinical staff found it easier to implement the GeneXpert pathway because of previous testing undertaken in the prison for diabetes by another team. | |
Clinical staff found it easier to navigate the prison environment for testing after being ‘key trained’. | |
The prison BBV nursing team’s openness to change and credibility with prison staff was perceived as helpful to implementation, by leadership staff. | |
Clinical staff found it easier to engage patients due to the ethos of their team which values individual relationships. | |
Outer setting | The local HCV elimination strategy was seen as facilitative of improving care by leadership staff. |
MCN infrastructure and inter-organisational working was seen as facilitative of improving prison BBV care by leadership staff. | |
GeneXpert was viewed as preferable for sampling in patients with difficult venous access by clinical staff. | |
Some people in prison indicated a preference to clinical staff to be tested using the GeneXpert due to the non-invasive sampling. | |
Clinical staff found it easier to implement the GeneXpert pathway as the virology team were perceived as supportive. | |
Characteristics of Individuals | Laboratory staff felt prior experience with reference result reporting and prior PoC pilots for influenza were helpful in implementing the result reporting workflow for the GeneXpert. |
Laboratory staff appreciated the unique testing challenges in the prison environment. | |
Laboratory staff perceived GeneXpert testing in the prison as innovative. | |
Wider knowledge of GeneXpert testing in other UK cities among laboratory staff and individual advocacy among those staff facilitated the decision to support the project. | |
Clinical staff trusted the results from the GeneXpert due to an awareness other teams were using them. | |
Clinical staff perceived the GeneXpert as making their job easier. | |
New staff in the prison health centre were perceived as being open to change by existing clinical staff. | |
Clinical staff perceived the GeneXpert as enabling quicker transition from diagnosis to treatment. | |
Intervention characteristics | Leadership staff felt the strong existing evidence base on the clinical effectiveness of the GeneXpert and benefits of HCV treatment for PWID facilitated implementation. |
Laboratory staff found it easier to integrate the GeneXpert as there were no financial implications to do so. | |
Clinical staff found it easier plan their use of the GeneXpert as it was mobile (on trolley). | |
Clinical staff could plan afternoon clinics/more flexible clinic times as the GeneXpert made the 12.30 bloods cut-off inapplicable for PCRs. | |
Leadership staff felt that GeneXpert delivered quick, actionable, results and was easy to use. | |
GeneXpert was perceived as preferable to conventional testing due to the speed of the results by leadership staff. | |
Process | Laboratory staff felt existing lab systems could be easily amended to integrate the GeneXpert test platform. |
Clinical staff found it easier to engage people in prison into testing by building rapport with and disseminating HCV information via ‘pass men’. | |
Laboratory staff felt integrating the GeneXpert process as a whole was minimally disruptive to their usual work. | |
Laboratory staff felt it was an easier process compared with conventional testing as they did not have to process the samples themselves. |
BBV, blood-borne virus; CHI, community health index; HCV, hepatitis C virus infection; HMP, His Majesty’s Prison Service; IT, information technology; MCN, managed care network; OAT, opioid agonist therapy; PCR, polymerase chain reaction; PoC, point-of-care; PWID, people who inject drugs; SOP, standard operating procedure; SPS, Scottish Prison Service.