Table 2.
Examples of feedback on the content and changes made
| Themes | Subtheme | Feedback | Implicated countries | Changes made to the content |
| Local realities | Understanding diversity | Experts requested to include activities that can be done by low-income families who lack resources | DRC, Namibia | Updated content on children’s activities and food to include resources available to them. Activities that could be done during ‘breakfast’ and ‘dinner’ were replaced with ‘morning’ and ‘night’ as some families cannot provide multiple meals per day |
| Aligning with local policies | Experts requested to exclude activities that are prohibited according to the law of the country | Afghanistan | Seven CAs were removed that involved music and dancing | |
| Barriers to positive parenting | Conflicting parenting approaches | Parents requested strategies to be reasonable with children when they get frustrated or do not behave appropriately | Ethiopia, Kenya, Namibia | A new CA titled ‘Positive behaviour management’ was developed and included in the library |
| Parents noted that consistency among parents is a challenge (ie, one parent may undermine the decisions of another) | Cameroon | A new CA titled ‘Raising children as a team’ was developed addressing the benefits of parents being consistent in their parenting practices | ||
| Parents requested content to address the conflict between traditional strict and contemporary permissive parenting strategies | Kyrgyzstan, Uzbekistan, Ethiopia | A new CA titled ‘Traditional and contemporary parenting’ was included | ||
| Gender | Experts requested typically male-oriented activities (eg, learning to count, playing football, riding a tricycle and climbing a tree) within the first set of CAs to better engage male users with the app | Kenya | No content changes were made. The research team highlighted the importance to consider how this approach to presenting the content might further reinforce gender roles and stereotypes by assigning a gender to specific activities. Wherever possible instructions were changed from ‘you’ to ‘the whole family, parents, fathers, grandparents, older siblings, etc’ | |
| Unmet parental well-being | Parents, especially new mothers expressed their struggles to cope with ‘baby blues’ and requested content | Kenya | A new CA titled ‘Coping after childbirth’ was developed to support young mothers and fathers to cope with their parenthood | |
| Role of multiple caregivers | Experts requested that the activities further consider supporting caregivers of abandoned or bereaved children | Cameroon, Kenya | A new CA (titled ‘Fostering a child’) supporting families who are fostering or caring for a non-biological child was added | |
| Parents requested content to involve older siblings for childrearing when parents are at work | DRC | No new CA was developed. It is important to note that the Thrive by Five app considers parents and adult caregivers as the primary target audience for the content and does not promote underage children to be the main user of the app | ||
| Child development | Skills and activities | Parents requested content to help children to be cooperative from an early age | Ethiopia | A new CA titled ‘Motivating children to cooperate’ was added to the library |
| Experts suggested to include local activities (eg, solving riddles) that would develop children’s problem-solving skills | Ethiopia | A new CA titled ‘Riddles help children learn’ was developed where children are encouraged to solve riddles | ||
| Experts suggested content to encourage parents to participate in children’s imaginative play and foster bonding between parents and children | Ethiopia | An additional activity was added in the CA ‘Imaginative free play’ indicating parents’ active participation | ||
| Managing screen time | Parents and experts expressed concerns about children’s sleep as parents allow children to take gadgets to bed | Afghanistan, Indonesia | New CAs titled ‘Screen time’ and ‘Lights out’ were included informing parents about the negative impacts of excessive screen time on children’s psychosocial well-being and motor and cognitive development with suggestions of alternative activities (eg, reading from books) | |
| Building resilience | Experts requested information to support children who have lost parent(s) due to HIV/AIDS | Kenya | A new CA titled ‘Dealing with loss’ provides information to caregivers to support children with grief and loss | |
| Experts requested content to support children who were impacted by abuse, violence and neglect in conflict areas | DRC | A new CA titled ‘Building resilience’ was developed and incorporated into the app | ||
| Parents requested content about helping older children adjust to the arrival of a new sibling | Afghanistan | A new CA titled ‘Welcoming a new sibling’ was included | ||
| Disability | Experts requested for diagnosis of clinical symptoms or disability through the app and customised support to families as per their need | Almost all countries included in the study | The Thrive by Five app is not a diagnostic tool; a disclaimer about the scope of the app is planned. Although it is beyond the scope of Thrive by Five to provide customised content for children with disability, it is likely that parents could still make use of many of the activities in the app, noting that some adjustments or accommodations may be required | |
| Staying safe | Parents requested information to increase awareness about unsupervised children meeting fatalities (burning, road accidents) at home and outside due to a lack of safety measures | DRC | A new CA titled ‘Safety first’ was developed to help parents and adult family members including older siblings take safety measures at home and outside to prevent children from falling victim to accidents | |
| Lessons learnt | Values and norms | Parents and experts requested content regarding children learning to respect diversity in their community (including disability) | Kenya | A new CA titled ‘Celebrating diversity’ was developed and included |
| Parents highlighted the need for children to appreciate what they have and in turn to recognise that others around them may not be as fortunate | Namibia | A new CA titled ‘Showing gratitude’ was developed and included |
CA, collective action; DRC, Democratic Republic of the Congo.