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. 2023 May 19;25(5):euad123. doi: 10.1093/europace/euad123

Table 4.

Remote monitoring system differences between manufacturers

Manufacturer Abbott Biotronik Boston Scientific Medtronic MicroPort
RM system Merlin.net Home Monitoring LATITUDE CareLink SmartView
Home monitor Merlin@home CardioMessenger II
CardioMessenger II-S
CardioMessenger Smart
LATITUDE NXT Remote Patient Management System MyCareLink Relay home communicator
MyCareLink monitor
SmartView
SmartView Connect (Bluetooth-enabled CIED)
Smartphone-based RM applications myMerlinPulse mobile app (ICD and CRT-D)
myMerlin mobile app (ILR)
No No MyCareLink Heart mobile app (Bluetooth ILR, IPG, CRT-P, ICD, CRT-D)
MyCareLink Smart (IPG, including leadless IPG)
Yes; limited to a dedicated smartphone delivered to the patient
Patient smartphone applications without RM No Biotronik patient app (Biomonitor III or IIIm) MyLATITUDE Patient App No No
Transmitter Stationary or mobile Stationary or mobile Stationary Stationary or mobile Stationary or mobile
Connectivity Bluetooth; mobile network; Wi-Fi; analog phoneline; RF; inductive telemetry Mobile network; analog phoneline Mobile network; Wi-Fi; ethernet; analog phoneline Bluetooth; mobile network; Wi-Fi; analog phoneline Bluetooth; mobile network
Frequency of transmissions Scheduled FU; daily FU; alert events Scheduled FU; daily FU; alert events Scheduled FU; daily FU; alert events Scheduled FU; daily FU; alert events Scheduled FU; daily FU; alert events
Programmability of frequency of transmissions Yes No Yes Yes Yes
Programmability of alerts and parameters Alerts fully configurable online (settings, such as alert notifications, report settings, and data export settings can be done online; adjustments to the patient''s device settings must be done in person). Alerts can be customized by users into high, medium, and low priorities according to their preferences. Some alerts and parameters can be programmed online.
Certain life-threatening alerts cannot be changed as a safety feature.
RM alerts and parameters can be programmed online through the LATITUDE website. BlueSync devices: parameters and alerts are configurable via in-clinic programming; notifications for alerts are remotely configurable.
BlueSync device (LINQ II only): parameters, alerts, and notifications are configurable remotely.
Conexus devices: parameters and alerts are configurable via in-clinic programming; notifications for alerts are configurable remotely; alerts may be manually reset remotely (awaiting approval).
Alerts can be programmed.
Patient-initiated transmission Yes No Yes Yes Yes
Recommended distance from transmitter <2 meters <2 meters <3 meters <3 meters <2 meters
Real-time IEGM at remote follow-up 30 seconds 30 seconds 10 seconds 10 seconds 7 seconds
IEGM of arrhythmic episodes All memorized All memorized All memorized All memorized All memorized
Provider communication method E-mail, SMS, fax E-mail, SMS, fax E-mail, SMS, fax E-mail, SMS, website E-mail, SMS, pager, voicemail, mobile app
FDA and CE Mark approved Yes Yes Yes Yes Yes
Additional features Electronic health record export compatibility; patient callback feature; CorVue fluid status alert; integrated heart failure website for patients with both CardioMEMS (pulmonary artery pressures) and Abbott CIED. Electronic health record export compatibility; patient callback feature; HeartInsight heart failure monitoring. Electronic health record export compatibility; HeartLogic heart failure monitoring; optional Bluetooth weight scales and blood pressure cuffs; configurable data transmission to associated caregivers. Electronic health record export compatibility; OptiVol thoracic impedance alert; Cardiac Compass HF report;
TriageHF integrated HF risk assessment tool.
Electronic health record export compatibility.

This is current as of the publication date of this document and is subject to change over time. App = application; CE = Conformité Européene; CIED = cardiovascular implantable electronic device; CRT = cardiac resynchronization therapy; CRT-D = cardiac resynchronization therapy defibrillator; CRT-P = cardiac resynchronization therapy pacemaker; FDA = Food and Drug Administration; FU = follow-up; ICD = implantable cardioverter-defibrillator; IEGM = intracardiac electrogram; ILR = implantable loop recorder; IPG = implantable pulse generator; PM = pacemaker; RF = radio frequency; RM = remote monitoring; SMS = Short Message Service.