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. 2023 May 23;3(5):e0001936. doi: 10.1371/journal.pgph.0001936

Table 2. Networks of care domains and subdomains and their definitions.

Domain Subdomain Definition
I: Agreement & enabling environment Policy Mandate and decision-making power
Financing Affordability of services for the user, and appropriate budgeting for continued network of care operation
Purposeful arrangements What makes for effective network of care and differentiates them from a set of sites that have not invested effort in purposeful arrangements among them
Buy-in and trusting relationships Pertains to stakeholder engagement, professional culture, relationships with communities to be served
II: Operational standards Referrals Standards and systems for communication, transport and processes in complex cases
Monitoring Data recording, reporting and use to identify weaknesses
Supply and infrastructure Effective procurement and supply chain management for drugs, equipment, water and power
Workforce Efficient mix of workers, all skilled within their scope of practice, well distributed in adequate numbers
III: Quality, efficiency, responsibility Coordination of care Sense of shared agenda and shared responsibility
Clinical guidance, documentation and review Clear guidance for workers and robust data illustrating how the guidance is being applied—so they can “do the right thing, at the right time, by the right person”
Benchmarking: skills, measurement and improvement Systems for measuring and maximising clinical competence and quality of care
IV: Learning and adaptation Client-centredness Recognition that needs and preferences vary—increasing access for more vulnerable groups
Flexibility; extending reach Tendency to be flexible and attempt new approaches to extend reach, especially when providing services for hard-to-reach groups
Evolution & resilience The introduction of new approaches and technologies is a principal way that NOC evolve

Source: Adapted from Carmone et al 2020 [6]