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. 2023 May 17;10:e43780. doi: 10.2196/43780

Table 2.

Facilitators and barriers to help-seeking behavior (N=247).

Variable Users displaying further help-seeking behavior (n=120), n (%)a Users not displaying further help-seeking behavior (n=127), n (%)a
Facilitators


Mental health literacyb 54 (45.0) N/Ac


Got new information 31 (25.8) N/A


Knowledge on where to seek further help 24 (20.0) N/A


Got a specific plan on how to seek further help 15 (12.5) N/A

Self-efficacyb 55 (45.8) N/A


Feeling encouraged to seek further help 53 (44.2) N/A


Feeling able to change the situation 10 (8.3) N/A

Symptom recognitionb 40 (33.3) N/A


Seeing the problem more clearly 16 (13.3) N/A


Understood that what happened was not right 15 (12.5) N/A


Knowing how to talk about my problem/concern 17 (14.2) N/A

Social supportb 20 (16.7) N/A


Feeling that someone is supporting me 20 (16.7) N/A

Other 0 (0.0%) N/A
Barriers


Stigmatizationb N/A 60 (47.2)


Fearing the reactions of others N/A 52 (40.9)


Not daring to talk with a stranger about serious concerns N/A 23 (18.1)

Lack of mental health literacyb N/A 59 (46.5)


Concerns will not be taken seriously N/A 24 (18.9)


Not deserving help, because problems are one’s own fault N/A 31 (24.4)


Fear of being admitted to a psychiatric ward N/A 32 (25.2)

Self-reliance and autonomyb N/A 53 (41.7)


Sought help elsewhere N/A 15 (11.8)


Can handle it alone N/A 27 (21.3)


Recommendation does not fit N/A 14 (11.0)

Family beliefsb N/A 53 (41.7)


Fear that parents will find out N/A 42 (33.1)


Professional help services are not trustworthy N/A 20 (15.7)

Structural factorsb N/A 13 (10.2)


Referred help service is too far away or difficult to reach N/A 2 (1.6)


Have not had time yet N/A 12 (19.4)

Otherb N/A 24 (18.9)


Someone else has offered help N/A 6 (4.7)


No help needed after all, already feeling better N/A 8 (6.3)


Other reasons, not specified N/A 10 (7.9)

aPercentage is calculated from valid cases.

bMultiple answers were possible.

cN/A: not applicable.