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. 2023 May 31;2023(5):CD014513. doi: 10.1002/14651858.CD014513

O'Connor 2009a.

Study characteristics
Methods Customized feedback to patients and providers failed to improve safety or quality of diabetes care: a randomized trial
Clustered RCT (123 clusters and 123 providers), conducted in 1) The study was conducted at HealthPartners Medical Group, an 18‐clinic multispecialty group that provides care to 8000 adults with diabetes in Minnesota, United States of America
4 arms: 1. Control (no intervention ‐ group A) (control arm) and 2. Intervention 1 (patient) (intervention arm), 3. Intervention 2 (physician) (intervention arm), 4. Intervention 3 (both) (intervention arm)
Participants Control arm N: 3703
Intervention arm N: 847, 869, 1041, 946
Diabetes type: not reported
Mean age: 56.1 ± 12.1
% Male: 54
Longest follow‐up: 12 months
Interventions Control arm: (no intervention)
Intervention arm: (patient)
1) Patient education
2) Patient reminders
Intervention arm: (physician)
1) Audit and feedback
2) Clinician reminders
Intervention arm: (both)
1) Audit and feedback
2) Clinician reminders
3) Patient education
4) Patient reminders
Outcomes Glycated haemoglobin
Low‐density lipoprotein
Funding source This project was supported through funding from the Agency for Healthcare Research and Quality (Grant 5 U 18HS11919‐02)
Notes
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) Unclear risk Not reported. Before randomisation, 67 consenting physicians were blocked into groups of 3 based on 1) same specialty (family medicine or internal medicine) and 2) whether they provided care to 50 vs 50 or more diabetic patients.
Allocation concealment (selection bias) Low risk Clustered RCT.
Provider's baseline characteristics (selection bias) Unclear risk Only number of eligible patients reported, but P > 0.05.
Patient's baseline characteristics (selection bias) High risk Table 1, P values < 0.05 for age and sex.
Patient's baseline outcomes (selection bias) High risk See Table 1, P < 0.05 for insulin use, glucose intervention eligible.
Incomplete outcome data (attrition bias) High risk Large amount of dropouts.
Blinding of participants and personnel (performance bias) and of outcome assessors (detection bias) Unclear risk No information.
Selective reporting (reporting bias) Low risk No information.
Risk of contamination (other bias) Low risk No information.
Other bias Low risk None.