Table 1.

Items in the questionnaire and constructs in the conceptual model.

Item	Construct
I like the idea of online shopping.	Attitude
Making online purchases/transactions is a good idea.
Buying on web pages is a good idea.
The websites where purchases/transactions can be made are trustworthy.	Perceived trust
I trust websites to protect my security.
The websites where purchases/transactions can be made seem to keep their promises and fulfil their commitments.
Using the internet to make purchases/transactions saves time.	Perceived control
I have the intention to make online purchases/transactions.
I have the resources, knowledge, and skills to use the internet to buy a product.
Mi interaction with the internet when I make purchases/transactions is clear and understandable.	Perceived ease of use
Learning how to use the internet to make purchases/transactions is easy for me.
It would be easy for me to acquire the skill to make online purchases/transactions.
I like to take risks.	Innovation or innovativeness
I like to try new ways to do things.
Usually, I'm one of the first people to try out a new product or service.
I would like to purchase products and/or services online.	Usage intention
I would recommend others to make purchases/transactions online.
I have the intention to make purchases/transactions online.
The people who influence my behavior think I should make purchases/transactions online.	Subjective norm
I shop online if people close to me recommends it.
It concerns me that e-commerce sites collect too much information about me.	Perceived security
I feel safe when I make transactions on websites.
I think e-commerce suppliers implement the necessary security measures to protect consumers.
I think e-commerce is useful.	Perceived usefulness
Using the internet to make purchases/transactions saves time.
Using the internet enables me to make purchases/transactions in a more efficient way than in person.
I think e-commerce saves money.