Table 3.
Factor loadings of the C-SUTAQ (n = 277).
| Item | Factor 1 | Factor 2 | Factor 3 | Factor 4 | Factor 5 | Factor 6 |
|---|---|---|---|---|---|---|
| 1. Telecare has saved me time because I do not have to often go to the hospital outpatient clinic to see my doctor or go to other health facilities (eg, health centres, community health centres, etc.). | 0.772 | −0.227 | 0.137 | −0.095 | 0.131 | 0.180 |
| 3. Telecare has increased my access to care (from health care professionals). | 0.751 | −0.155 | 0.234 | −0.082 | 0.266 | 0.052 |
| 4. Telecare has helped me to improve my health. | 0.823 | −0.111 | 0.201 | 0.048 | 0.251 | 0.088 |
| 19. Telecare makes easier for me to get in touch with my health care professionals. | 0.794 | −0.180 | 0.168 | −0.150 | 0.213 | 0.031 |
| 2. Telecare has interfered with my everyday life daily routine. | −0.154 | 0.828 | −0.114 | 0.034 | −0.065 | 0.006 |
| 5. Telecare has invaded my privacy. | −0.165 | 0.736 | −0.011 | 0.148 | −0.144 | 0.087 |
| 8. Telecare has made me feel uncomfortable (eg, physically or emotionally). | −0.213 | 0.762 | −0.143 | 0.084 | −0.016 | −0.008 |
| 12. Telecare makes me worry about my private information being leaked. | −0.054 | 0.846 | −0.017 | 0.118 | −0.097 | 0.003 |
| 6. Health care professionals have explained telecare to me sufficiently. | 0.196 | −0.072 | 0.875 | −0.087 | 0.096 | 0.152 |
| 7. Telecare can be trusted to work appropriately. | 0.175 | −0.142 | 0.874 | 0.066 | 0.169 | 0.024 |
| 14. I am satisfied with telecare. | 0.277 | −0.060 | 0.777 | 0.035 | 0.265 | 0.024 |
| 9. I am concerned about the level of expertise of those who monitor my status through telecare. | −0.138 | 0.234 | −0.081 | 0.810 | −0.063 | 0.029 |
| 20. Telecare interferes with the continuity of my care (ie, I cannot contact the same health care professional each time). | −0.070 | 0.029 | 0.026 | 0.850 | 0.029 | 0.044 |
| 21. I am concerned that the people who monitors my status via telecare does not know my health history. | 0.000 | 0.099 | 0.055 | 0.875 | 0.057 | −0.037 |
| 10. Telecare has allowed me to be less concerned about my health and/or care. | 0.128 | −0.003 | 0.064 | 0.044 | 0.911 | 0.178 |
| 11. telecare has made me more actively involved in my health management. | 0.159 | −0.179 | 0.091 | 0.023 | 0.866 | 0.057 |
| 13. Telecare allows health care professionals to better monitor me and my condition. | 0.185 | −0.061 | 0.156 | 0.022 | 0.891 | 0.071 |
| 15. Telecare can/should be recommended to people in a similar condition to mine. | 0.214 | −0.023 | 0.317 | −0.006 | 0.764 | 0.182 |
| 17. Telecare can be a good complement to my regular health. | 0.231 | −0.108 | 0.068 | −0.066 | 0.856 | 0.035 |
| 16. Telecare can be a replacement for my regular health care. | 0.140 | 0.354 | 0.056 | −0.017 | 0.210 | 0.641 |
| 18. Telecare is not as suitable as regular face-to-face consultations with health care professionals. | 0.112 | −0.069 | 0.006 | −0.005 | 0.029 | 0.856 |
| 22. Telecare makes me reduce my concerns about my health condition. | 0.040 | −0.056 | 0.259 | 0.101 | 0.432 | 0.614 |
| Characteristic values | 3.238 | 1.934 | 1.833 | 1.304 | 7.089 | 1.205 |
| Cumulative variance contribution rate (%) | 13.387 | 26.657 | 38.165 | 48.442 | 67.851 | 75.461 |
Factor 1: increased accessibility; Factor 2: privacy and discomfort; Factor 3: satisfaction; Factor 4: care personnel concerns; Factor 5: enhanced care; Factor 6: telecare as a substitution.