Table 1.
Examples from the semi-structured interview guide.
| Sample questions of patient satisfaction | Sample questions of doctor effectiveness |
|---|---|
| What is your immediate impression of this WeChat applet? Is it esthetically pleasing? | What is your immediate impression of this WeChat applet? Is it esthetically pleasing? |
| How would you rate the Intelligent Assessment System (is it relevant, easy to use and adequate)? | How would you rate the Intelligent Assessment System (is it accurate and convenient and easy to use)? |
| How would you evaluate the dental knowledge section (is the information relevant and sufficient)? | Can this WeChat improve the effect of nutritional treatment? |
| Is it possible to integrate this WeChat applet into your daily life? And how? | Can this WeChat applet reduce the amount of repetitive work you have to do? |
| What are the advantages and disadvantages of this WeChat applet? | What needs does the WeChat applet meet and what needs does it not meet? |
| Were you able to find the answers to the questions you were looking for? |