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. 2023 Feb 22;115(6):680–694. doi: 10.1093/jnci/djad032

Table 3.

Training and education implementation strategies for ACCSIS patient navigation programsa

Characteristics Appalachia Arizona Chicago New Mexico North Carolina Oklahoma Oregon San Diego
Training and education implementation strategy
Patient navigation training topics
  • Voluntary self-directed web-based training https://www.cecentral.com/node/1466 with continuing education credits

  • Informal training delivered during implementation planning, clinic orientation, and on-the- job training

  • 9 modules (M)

  • M1: CRC 101

  • M2: Epidemiology of CRC among AI

  • M3: CRC screening guidelines

  • M4: Stool-based CRC screening tests

  • M5: Direct visualization CRC screening tests

  • M6: CRC risk factors

  • M7: CRC diagnosis and treatment

  • M8: Stages of change and motivational interviewing

  • M9: Patient navigation tips;

  • Initial navigator training conducted in partnership with NM and OK; AZ-specific training addressed data tracking

  • 3 modules

  • M1: CRC screening and surveillance:1 h

  • M2: social needs assessment and patient education skills:1 h

  • M3: intake process and available resources:1 h

Same 9 modules as AZ Self-directed training using navigation toolkit (Lynn Butterly) and other web-based modules; webinars on effective patient navigation; motivational interviewing training Same 9 modules as AZ
  • 4-module core training program: M1: Patient navigation and colon health (pre-recorded videos): 1 h

  • M2: Effective messages and script review (interactive virtual class): 1.5 h

  • M3: Practice (interactive virtual class): 1.5 h

  • M4: Data tracking (webinar): 1 h

  • Optional module: motivational interviewing (prerecorded videos): 1 h

  • Review of ACCISS protocol via videoconference (using handouts): 1.5 h

  • Review of data materials: 1 h

  • Booster sessions as needed

Training time 1 h plus online 2 d plus 6 h 3 h 2.5 d Variable 2.5 d 4 h core/1 h optional 2.5 h/additional as needed
Training format In-person or videoconference, and online In-person Videoconference In-person Toolkit review and web-based modules In-person Pre-recorded videos, live video-conference; training materials and evaluations hosted on learning management system Video-conference
Refresher training format Uses training materials and 1-on-1 assistance by study staff Half-day session held virtually or in-person Ongoing 20-min booster training during routine care management team meetings; providers are reminded to tell their patients receiving FIT that they will be enrolled in a text messaging platform Refresher trainings in community or clinic-based settings, ranging from 2 h (in-person) to half-day (webinar) Meetings with patient navigation workgroup, physician consultation available (including GI) at cancer center; consultation with clinic providers and medical directors as needed; periodic consultation with PNs from other institutions 2 half-day sessions; initially in person but shifted to virtual format post-COVID Meetings held with Medicaid health plan staff, clinic staff (including PNs), and research team; 1-on-1 support available from practice facilitators; PNs can access asynchronous training videos as needed on learning management system Health Quality Partners provides technical assistance and responds to inquiries via email
Refresher training frequency As needed Annual Every 4 mo 3/y Weekly/as needed As needed Monthly learning collaboratives, asynchronous training videos, ad hoc practice facilitation Bi-weekly/as needed
a

ACCSIS = Accelerating Colorectal Cancer Screening and Follow-Up Through Implementation Science; M = module; CRC = colorectal cancer; AI = American Indian; FIT = fecal immunochemical test; GI = gastroenterology; PN = patient navigator.