Skip to main content
. 2023 Jun 2;9(6):e16929. doi: 10.1016/j.heliyon.2023.e16929

Table 2.

Scale items and evaluation.

Outer loading t-value
Digital transformation [35] (CR = 0.95; AVE = 0.80)
We aim to digitalize everything that can be digitized 0.93 93.63
We collect massive volumes of data from different sources 0.93 81.22
We aim to create stronger networking between the different business processes with digital technologies 0.93 104.90
We aim to enhance an efficient customer interface with digitality 0.87 37.89
We aim to achieve information exchange with digitality 0.80 21.28
Digital leadership [26]
Inspirational role (CR = 0.89; AVE = 0.61)
Unusually able to persuade others of their viewpoint 0.74 17.19
Capacity to influence the organization and convince others to influence 0.76 18.56
Demonstrates and imparts strong positive emotions for work 0.81 38.94
Deserves trust and can be believed and relied upon to keep their word 0.81 38.24
Stimulates others to put forth efforts above and beyond the call of duty and make personal sacrifices 0.76 24.42
Innovation role (CR = 0.87; AVE = 0.68)
Anticipates, attempts to forecast events, considers what will happen in the future 0.84 31.78
Prepared to meet emerging business challenges, anticipates and responds to new paradigms of competition, navigates complexity and leverages data and analytics to make decisions 0.80 23.79
Willing to invest major resources in endeavors that do not have a high probability of success 0.84 24.37
Absorbing uncertainty role (CR = 0.88; AVE = 0.72)
Acts on good judgment and practical ideas or understanding 0.86 35.99
Communicates with others frequently 0.82 31.24
Provides vision and purpose 0.86 31.99
Visionary role (CR = 0.87; AVE = 0.77)
Has a vision and imagination of the future 0.88 64.96
Gives courage, confidence, or hope through reassuring and advising 0.87 44.90
CBAE [15] (CR = 0.90; AVE = 0.52)
It has limited our ability to customize accounting and finance systems to our needs (R) 0.72 24.94
It has made our daily accounting tasks more standardized 0.74 23.59
It has simplified our accounting processes 0.69 20.45
It has made it easier for any accounting staff member to perform any accounting task 0.75 26.50
It has made it easier to communicate accounting procedures to new accounting and finance staff 0.70 23.06
It has made it easier to document accounting procedures 0.72 25.61
It has made it easier to adapt accounting procedures 0.72 21.93
It has made it easier to replicate accounting and finance systems to other parts or branches of the organization 0.75 25.99
DMQ [14] (CR = 0.82; AVE = 0.53)
Based on the information from CBA, the outcome of the decisions that my company makes is usually
correct (the outcome may have minor errors) 0.71 19.05
accurate (the outcome has no errors at all) 0.71 17.00
precise (CBA will lead to the same outcome every time the company faces the same problem) 0.74 21.80
Dependable 0.75 25.83
Firm performance [52] (CR = 0.93; AVE = 0.69)
Customer satisfaction 0.85 61.79
Market share 0.84 49.81
New customer acquisition 0.84 50.30
Return on investment 0.81 41.23
Sales revenue 0.82 46.09
Overall profitability 0.82 46.68

Notes: CR: composite reliability; AVE: Average variance extracted; R: Reversed code.