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. 2023 Jun 6;25:e45705. doi: 10.2196/45705

Table 2.

Characteristics of digital technology used for COVID-19 management and social implications for Japan and South Korea.

Country Characteristics of digital technology used for COVID-19 management Social implications resulting from technology use


Inefficiency of technology use Concerns related to the violation of basic rights Infringement of social values
Japan
  • Participation (the use of the apps) was voluntary (except for those who have entered from foreign countries)

  • Frequent or long-lasting technical difficulties

  • Inefficiency was criticized, especially regarding the usability of the apps, and the reporting system consisted of redundant manual processes

  • Limited—because users with privacy concerns can choose not to use the apps

  • Limited concerns related to the reporting system for those in primary care settings

South Korea
  • Participation (the use of the apps) was largely required either socially or legally

  • Comparatively short and few instances of technical difficulties

  • Limited concerns during the short instances of technical difficulties

  • Privacy concerns regarding the release of personal information for the use of the apps

  • Injunctions were issued based on potential concerns about the violation of the freedom to engage in daily activities and the right to pursue happiness

  • Serious concerns related to inequality for older adults and those who could not appropriately use the technology