Table 2.

Concept mapping clusters, subthemes, and example statements created using the prompt: “One factor that will influence my uptake of remote hearing aid follow-up support is...”

Cluster	Overall subthemes	Example statements
Access to timely, consistent care	Participation of relevant stakeholders and consistent access to remote audiological services	“Ability to troubleshoot remotely in listening environments important to my child.”    “The ability to access remote fitting support in times of need (eg, during extracurricular activities, hearing aid emergencies).”
Technology considerations	Access to stable and consistent technology (equipment and internet access); training and support available	“Access to a phone/tablet that is current enough to be used for remote fitting appointments.”    “The learning curve associated with remote hearing aid appointments.”
Convenience	Traveling distance; time taken off from work and school	“If I don’t have to miss work for an appointment.”    “If my child doesn’t have to miss school for an appointment.”    “If it eliminates the need to arrange for child-care at the time of an appointment.”
Child engagement	Child’s, parent’s, and audiologist’s confidence and involvement in appointments	“If it builds/maintains a positive relationship between my child and his/her Audiologist.”    “If it addresses my child’s need for frequent follow-up appointments following a new hearing aid fitting.”
Cost (financial and otherwise)	Costs associated with the appointment in terms of equipment and traveling	“If the cost of a remote appointment is the same or less than a face-to-face appointment.”    “The need to negotiate with family members to use a phone/tablet for a remote appointment.”
Partnership considerations	Privacy considerations; participation of family members and other health care professionals in the appointment	“The ability to have other healthcare professionals participate in an appointment.”    “The quality of the services being delivered remotely, in comparison to face-to-face.”