Table 3.
SF’s COVID-19 response: provision of health services
| Activities | Start | End |
|---|---|---|
| Provision of direct health services | ||
| COVID-19 Hospital Support and Treatment (SF Hospitals) | March 2020 | February 2022 |
| SAJIDA Hospital Narayanganj (dedicated to patients of COVID-19 only) | ||
| Set up COVID unit with ICU and general ward, sending 1,746 samples for RT-PCR test, training of the hospital staff members through the government’s training programme | March 2020 | January 2021 |
| Convalescent plasma therapies carried out for COVID-19 patients | June 2020 | - |
| All hospital beds converted into semi-critical ones. Quality control personnel & certified dietician appointed | July 2020 | - |
| Bed capacity increased from 50 to 60 | August 2020 | - |
| Adding ventilator and three-ball spirometer to the hospital inventory | October 2020 | - |
| SAJIDA Hospital Keraniganj | ||
| Primary check-up kiosks set outside the hospital, operated by paramedics for visitors | June 2020 | June 2022 |
| Setting up COVID unit with 6-bed ICU and 22 semi-critical bed, sending 224 samples for RT-PCR test | January 2021 | February 2022 |
| COVID-19 Hospital Support and Treatment (Collaboration with Government Hospitals in Border Districts) | ||
| Co-establish COVID unit with 11 bed ICU and 20 bed ward at the District (Government) Hospital, Jessore, a 250-bed secondary care public hospital | June 2021 | October 2021 |
| Co-establish COVID unit with 6 bed ICU and 8 bed ward at the District (Government) Hospital, Chuadanga, a 250-bed secondary care public hospital | July 2021 | September 2021 |
| Co-establish COVID unit with 2-bed COVID ward at the 250-bed General (Government) Hospital, Pabna | August 2021 | September 2021 |
| Co-establish COVID unit with 5 bed ICU and 6 bed ward at the District (Government) Hospital, Meherpur, a 250-bed secondary care public hospital | August 2021 | October 2021 |
| Telemedicine | ||
| Hotline Service for on-call consultation: served 6,230 people and spread health and hygiene awareness message to 579,570 clients | March 2020 | March 2022 |
| COVID Symptom Checker Messenger Chatbot: reached 10,711 clients | April 2020 | June 2022 |
| SAJIDA Mental Health Programme and Psychological Health and Wellness Centre | ||
| Phone and video counselling sessions | April 2020 | Ongoing |
| Tele-counselling service to provide on-call emotional support (in collaboration with BRAC and Kaan Pete Roi’) | June 2020 | December 2020 |
| Employee assistance service and webinars for mental health support | September 2020 | Ongoing |
| Home and Community Care Limited (HCCL) | ||
| Stay-in caregiver provider for older persons | April 2020 | Ongoing |
| Home doctor visit and physiotherapy for senior citizens and home care for mild cases of COVID-19 | August 2020 | Ongoing |
| Isolation centres for HCCL caregivers | October 2020 | May 2022 |
| Home testing facilities for older persons | September 2020 | Ongoing |
| Care for Children with Special Needs – Inner Circle | ||
| Online therapy sessions for children with special needs | April 2020 | June 2021 |
| Restart of physiotherapy sessions | July 2021 | Ongoing |
| Provision of infection prevention and risk reduction services for the community and SF frontline staff | ||
| Hygiene Behaviour Promotion | ||
| Water, Sanitation and Hygiene (WASH) programme installed 585 pedal-based handwashing devices in urban poor areas and its is estimated that about 2,289,732 people have been benefited by these handwashing devices | March 2020 | - |
| About 50,000 leaflets were distributed to extreme poor households of urban slams of Dhaka city | March 2020 | May 2021 |
| One disinfection tunnel installed by WASH at SF Narayanganj Hospital | May 2020 | - |
| In total, 30 slums in DSCC were decontaminated which covered 49,877 people | May 2020 | May 2021 |
| Hygiene Pack Distribution | ||
| Total 316,232 individuals received hygiene kits | June 2020 | February 2022 |
| Personal Protective Equipment (PPE) Distribution | ||
| Altogether 11,000 PPE sets and 56,140 PPE distributed among hospital staff and home care workers (HCCL) | March 2020 | - |
| Total 450 sets of PPEs were distributed to the empanelled hospitals in Feni and Chandpur districts by PROSHOMON (one of the urban based health programmes of SF) | March 2020 | - |
| Pneumask distributed among SF Narayanganj Hospital staff, along with 22,600 surgical masks and 6,753 cotton masks | November 2020 | - |
| Total 7,000 masks were distributed among members of SF’s Water Credit programme | December 2020 | - |
| Vaccine Registration Support | ||
| WASH helped 4,919 beneficiaries, including ready-made garment (RMG) workers and members in South Dhaka to register for vaccination | March 2021 | October 2021 |
| Amrao Manush (we too are human) (also known as Improving Livelihoods of Urban Extreme Poor-Pavement Dwellers Centre supported 1,363 beneficiaries for vaccination registration | March 2021 | February 2022 |
| Urban Extreme Poor Programme supported 929 beneficiaries for vaccination registration | July 2021 | Ongoing |