Table 2.

Structural characteristics of research sites

Site number	1 [6 participants, 38% of sample]	2 [3 participants, 19% of sample]	3 [2 participants, 13% of sample]	4 [2 participants, 13% of sample]	5 [3 participants, 19% of sample]
Characteristic
Patients registered, n	17 000	13 000	19 000	7000	9500
Clinical staff, n	30	11	22	14	21
Non-clinical staff, n	32	22	48	26	9
Years practice opened for	>55	>40	>25	>30	>30
Electronic record system	SystmOne	SystmOne	SystmOne	SystmOne	EMIS
Staff training	Training available through ‘Clarity Training’	Staff have mandatory training via website Opportunities for external training via monthly circular	Regular training. Much of it online via ‘Bluestream Academy’	Training available through ‘Bluestream Academy’ and the clinical commissioning group	Monthly training session for doctors Annual mandatory training
Clinical coordination meetings	Face-to-face weekly meetings	Partners meeting weekly that nurses can ask to attend if any pressing business Bi-monthly nurse meetings	Weekly lunchtime meeting	Monthly multidisciplinary team and clinical team meeting in-person and online (Microsoft Teams)	Bi-monthly staff meeting for all Monthly doctors’ meeting
Admin organisation meetings	Weekly meetings at practice level and monthly at Primary Care Network level (3 practices)	Regular reception meetings with PM and reception manager with nurse/and or GP input	At least once a month	Regularly in-person and online (Microsoft Teams)	Bi-monthly staff meeting for all Weekly meeting with PM, assistant PM, and senior partner discussing finance and human resource issues Daily huddle (15 minutes) for all working that day to discuss staffing, workload distribution across clinical and admin teams, plus any other relevant issues

PM = practice manager.