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Actions Taken by Call Center Staff in Response to Calls
| No. (%) | |
|---|---|
| Contacted KCCA ambulance team | 3,595 (35.3) |
| Contacted Ministry of Health ambulance | 367 (3.6) |
| Linked to district health officer | 120 (1.2) |
| Linked to KCCA vehicle | 1,860 (18.3) |
| Caller linked to ground surveillance team | 352 (3.5) |
| Counseled | 333 (3.3) |
| Linked to other KCCA official | 526 (5.2) |
| Other actions (e.g., provided information) | 3,030 (29.7) |
| Total | 10,183 (100.0) |
Abbreviation: KCCA, Kampala Capital City Authority.
