Table 3.

Representative quotations highlighting information sharing

Methods of information sharing	Representative quotations
Sharing information electronically	“Yeah, it’s just an excel. Yeah, it’s just an email and we send them an updated graph. For CLABSI and CAUTI we do, ‘It’s been this many days since your last infections.’ ” infection preventionist “Every month the infectious disease manager sends out an email saying when our last CAUTI was, and then which department, how many they had.” nurse “There’s a monthly email they send out to let us know how many days we’ve gone without each respective thing [infection]. They send us a graph, so we can chart it. So it’s a visual for the staff.” nurse “We have monthly report that comes from the infection preventionist… They send out rate of infections, how many infections have occurred on each unit, specific infection, how many days since the last infection, and what our goals are…” nurse
Displaying information on the unit	“We distribute it [quality statistics]. We put it on the units and we tried it, you know different units. Different units may try to display it differently to make it, you know, speak to their staff a little bit better, or enlarge it so that it’s more visible.” ICU manager “That [goals and infection data] is also communicated in our huddle boards. ...So, they have what their goal is, where they are currently. If they are 50% right now, it’s in the red right there at 50%. So everybody in that unit knows that we are below our goal, we need to work on it. So, that board’s a great communication for the staff which includes the night time staff because it’s up there.” unit manager “The bar graphs, the reports, are posted in our break room of the infections and what the standard is and what we’re expecting...” nurse “There’s a giant board when you walk in. A lot of times they will give us a printout. We have a bulletin board in our breakroom that kind of has all of that on there. It has a printout so we can see and compare. Last month, this month, overall, or other regional hospitals.” nurse
In-person discussion of information	“I do it personally. We share it…and what I noticed is my charge nurses will write it on their whiteboard or some of them just take it, paperclip it, and then they talk about it during shift huddles.” nurse manager “We get the report or scorecard monthly, and then we use it on the huddle boards that we have. Our emails, we talk about it daily in our huddles. So it...staff meetings, any time you got your information, you let them know how you’re doing, how well we are doing, or what we need to improve on.” nurse manager “If there is one that happens, then they do talk about it in the huddle and explain possibly maybe what happened and whether or not it was hospital acquired, and then what we can maybe do to prevent that from happening again. So yeah, it is definitely a big discussion or priority I feel like in a lot of things.” nurse “We talk about it in huddles. They have a sheet that comes out… it lets us know–not only our unit, but in the whole hospital–how many CLABSIs and CAUTIs there were and from what unit specifically they were from or where they were found. After we go over it in huddles, it will be posted in our break room.” nurse