Table 3.

Outcome-related aspects of quality of care

	Physiotherapy-led triage (n = 249)			Standard care (n = 199)
Question	n	NA	Median/Q1;Q3	n	NA	Median/Q1;Q3	p-value
Meeting of expectations	249	0	2/1;2	197	2	1/1;1	0.013
Intention to follow advice and instructions	249	0	1/1;2	198	1	1/1;2	0.05
Wanting to visit this clinic in the future	249	0	1/1;1	199	0	1/1;1	0.6

Item scores for outcome-related aspects on the questionnaire Quality from the Patients ‘Perspective (QPP). Response options ranged from 1 (“To very large extent”) to 5 (“Not at all”) for the item regarding expectations, from 1 (“Yes, completely”) to 3 (“No”) for the item regarding intentions, and from 1 (“Yes, absolutely”) to 3 (“No”). NA: Not applicable. Q1;Q3: First quartile; third quartile. Statistically significant differences, p < 0.05, between groups (analyzed with the Mann-Whitney U test) are presented in bold. The statistical significant level was set to < 0.05