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Hand-off outcomes of remote and face-to-face consultations for new and follow-up patients
| Hand-off point | Virtual remote clinic | Face-to-face | ||
|---|---|---|---|---|
| New | Follow-up | New | Follow-up | |
| Initial consultation | 272 | 154 | 743 | 790 |
| Follow-up consultation | 222 | 90 | 405 | 519 |
| Investigation | 101 | 20 | 203 | 70 |
| Surgery | 3 | 7 | 74 | 81 |
| Referral to another team | 10 | 10 | 74 | 43 |
| Total hand-off | 608 | 281 | 1,499 | 1,503 |
| Mean hand-off | 2.2 | 1.8 | 2.0 | 1.9 |
