Table 3:

Presence of Parent and Subthemes Nested Within the Overarching Recovery Resources Theme

Parent Theme and Subthemes	%	Example Quotes
Experiences with Virtual Resources	93.5
Comparison to In-Person Resources	77.4	P11-006: “How is that even going to work if I can’t physically see and talk to other people who are going through something similar to myself? I mean, going online and stuff like that is great on video, but it’s not the same as seeing somebody in person. I get a lot from the actual face to face interaction as opposed to just something online. I think everybody probably does but it’s a whole different thing and, if, when you get to hear it, some of these stories, for example, in person, as opposed to online where you can just kind of turn it off or pause it. In-person, you can obviously not do that. So it’s just more real to me when it’s in-person.” P13-044: “And I feel like because it’s online, yeah, you don’t have to give away two or more hours of your time to drive to and from the meeting. Basically, you have more time in the day to do what you got to do, and then you can do more meetings that way as well. You can kind of-- in the conference ones, you can just kind of put it on and listen to it like a podcast, some of that stuff”
Positive Experiences with Virtual Resources	67.7	P71 (AA 2073): “I actually find the benefit of being able to be on more-- I’m not waiting for a 6:00 PM Wednesday meeting. I can be online on Zoom anytime, or I actually have more access to people, because people aren’t either working or they’re at home or they’re not as busy. So I actually find that I can have more meetings, more access to people than I did before social isolation.” P13-063: “Yes. Because people from different places in the world have different cultural experience and different ways of thinking. And it’s amazing to see that AA is all over the world and people are benefiting from something that started from one alcoholic helping another. There’s millions of people in AA in the world. So that’s been helpful. I like international because I get a different perspective-- like if you’re in small town you’re listening to the same people, you’re going to get the same perspective. But people from say New Zealand or people in Holland or France, or Australia, they have a different take on life. So it’s nice to have that. Its refreshing. Different cultural beliefs and ways of being so. I’ve been learning from that too which is great”
Negative Experiences with Virtual Resources	43.5	P13-077: “I tried a few times. I obviously didn’t try very hard but I just couldn’t find meetings that I felt involved in, I guess… I found it very hard and I just didn’t try very hard to find the meetings because I really dislike virtual meetings, especially with something awkward.” P12-009: “Well, I found they were not as much sharing. Because I like meetings where I felt more intimate. …I’m more of a face-to-face guy. I like to read someone’s face and look in their eyes and hear their voice and man your-- and in these Zoom meetings, one person does a lot of talking, and some people are just, “Hi.” “Hi.” “Bye.” “Bye.” …I find everyone is kind of hesitant to talk on the phone, you don’t really see them on Zoom. And I just didn’t like it.”
Suggestions and Barriers	95.2
Recommended Improvements	72.6	P12-009: “I think if they have fewer people. I mean, in some meetings there are like 50 people, and it just becomes-- it was too big…online meetings should be small amount of people to make sure everybody shares. They should have more rotating-- people involved. Some people we were trying to-- taking over and it was kind of so-and-so’s and so-an-so’s meeting, you know what I mean?” P12-009: “Well, yeah, maybe they could have opened of a library with cubicles where they are six feet apart. And some people calling like, “I don’t know how to do online meetings on my phone, and I don’t have the capabilities, I have an old phone, I don’t have Wifi.” …So I think just maybe-- I mean, some government buildings that were separated, but doesn’t allow--a lot of people don’t have wi-fi, and they don’t have data. And then can’t get on a meeting. Everybody presumes the whole world is-- I mean, kids have more access these days than some people that are addicts, they don’t have the money, right?”
Requested Resources	58.1	P97 (SM 95): “Like I said, I know a few people who have passed since this all happened, and I mean, it’s their fault that they chose to relapse and use. I’m just saying that not having access to in-person stuff or the certain services. There are certain things that should continue on like recovery centers, recovery meetings. They should have continued on. None of them should have stopped, none of them should stop meeting in person because that trumps quite frankly, anything else going on right now.” P67 AA 2069: “I just make it more inclusive for new beginners and making it very clear on how there’s ways right? Like I just mentioned, either put like an email or a phone number at the end of the meeting like say, “Okay this is the end of the meeting. I’m gonna share my screen right now. It’s going to have my phone number and my email if anybody needs anything and they feel too scared to talk, reach out here.” Right? Just something so then that person can be like, “Okay.” They’re going to write down their phone number/email and reach out. I think would be the biggest help.”
Barriers to Access	54.8	P13-044: “…more to the other people. If they like the library or the hospital could open up a computer lab or they could have people come in and allow them to do AA meetings that way. Making them accessible to people who don’t have access to any sort of screen time, screens.” P61 AA 2063: “I’m really lucky because I have high-speed Wi-Fi and I have a phone and I have a laptop. And I know how to use the technology because I’ve worked remotely before. I mean, that’s the other thing about these Zoom calls with people who are just not very tech-savvy, I feel terrible for them. They just can’t get it and it’s really hard for them to participate too”

Note: %= the percentage of total transcripts that the theme was applied at least once.