Table 2.

Respondent Comments About Telehealth Use

Favorable Comments (n = 600)	Barrier Comments (n = 374)
Access to care improved	Technology access was difficult for some patients
Patients liked telehealth	Technology was hard to use for some patients
Providers liked telehealth	Reimbursement for care was problematic
Reimbursement satisfactory or improved	Provider dislike of telehealth
Decreased frequency of missed appointments	Technology issues (eg, poor Internet, cell service, and connectivity)
Transportation for care was not needed	Assessment of patients was difficult
Efficiency was better than in person	Patient dislike of telehealth
Willingness of patients and healthcare professionals to use telehealth	Language barriers increase difficulty
	Authorization to use telehealth restricted or limited for APRNs
	Difficulty with telehealth implementation