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. 2023 May 25;6:e43389. doi: 10.2196/43389

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©Samantha M R Kling, Maria A Aleshin, Erika A Saliba-Gustafsson, Donn W Garvert, Cati G Brown-Johnson, Alexis Amano, Bernice Y Kwong, Ana Calugar, Jonathan G Shaw, Justin M Ko, Marcy Winget. Originally published in JMIR Dermatology (http://derma.jmir.org), 25.05.2023.

This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Dermatology, is properly cited. The complete bibliographic information, a link to the original publication on http://derma.jmir.org, as well as this copyright and license information must be included.

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Expanded preintervention (ie, baseline) map informed by insights from scheduling and dermatology team through semistructured interviews in phase 2, exploring preintervention pain points and refining the intervention, of a quality improvement project aiming to improve timeliness of transitioning patients from inpatient-to-outpatient dermatology and reduce workload. *Inpatient dermatology consult completed in person or via e-consult. **Could occur pre or postdischarge. If before, scheduling team may wait to initiate scheduling until patient is discharged. *** If referral not marked as urgent, could result in a 1-2 week scheduling delay. ****Dermatology team, particularly residents, manually track patient transitions in Excel, who reached out to dermatologists, scheduling staff, and patients if follow-up not scheduled within the recommended timeframe. *****Patient contacted by phone up to two times and sent a mailed letter.Admit: Admitting; Appt: Appointment; Derm: dermatology; F/U: follow-up; incl: including; IP: inpatient; NPC: new patient coordinator; OP: outpatient; pt: patient.