Table 1.
Overview of the design sessions conducted in phases 2 and 3.
| Session | Research participants, N | Goals/tasks | Design approach |
| 1: feature requirement exploration | 4 | Exploration of mobile app features liked and used and value proposition generation | Co-design session |
| 2: feature prioritization | 13 research participants and 9 CAB members | Feature prioritization | Kano customer satisfaction survey |
| 3: app design and esthetics | 7 | Wireframing and prototyping; determining the visual esthetic of the app | Participatory design and iteration; semistructured interview and idea generation |
| 4: expert usability testing | 2 (expert evaluators) | Feature usability testing | Heuristic evaluation: cognitive walk-through and System Usability Scale scores |