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. 2023 Jul 10;25:e44188. doi: 10.2196/44188

Table 1.

List of barriers to the use of telemedicine services to access medical specialty consultations during the COVID-19 pandemic (N=9).

Facilitating factors Studies where facilitating factors were addressed or mentioned Total, n (%)
Health insurance coverage [60-64,66] 6 (67)
Prevention of SARS-CoV-2 infection [58,59,62] 3 (33)
Access to internet services [59,60,62] 3 (33)
Access to technological devices [59,60,62] 3 (33)
Better management of work-life balance [58] 1 (11)
Travel cost savings [58] 1 (11)