Table 2.
System characteristics
| System characteristic/feature *multiple response options total ≠ 100% | Number n=10 (skipped response) | Response % |
| System launched | (0) | |
| In development | 1 | 10% |
| <1 year | 1 | 10% |
| 1–5 years | 5 | 50% |
| >5 years | 3 | 30% |
| Primary objective of system* | (0) | |
| Improving symptom assoc with CKD | 7 | 70% |
| Improving symptom assoc with treatment | 5 | 50% |
| Psychosocial care | 0 | 0% |
| Facilitate communication | 4 | 40% |
| Research | 3 | 30% |
| Benchmarking | 0 | 0% |
| Commissioning | 0 | 0% |
| Support transition of care | 0 | 0% |
| Secondary objective of system* | (0) | |
| Improving symptom assoc CKD | 2 | 20% |
| Improving symptom assoc treatment | 4 | 40% |
| Psychosocial care | 8 | 80% |
| Facilitate communication | 6 | 60% |
| Research | 4 | 40% |
| Benchmarking | 2 | 20% |
| Commissioning | 1 | 10% |
| Support transition of care | 2 | 20% |
| Academic | (0) | |
| Charitable | 5 | 50% |
| Government | 4 | 40% |
| How developed? | 1 | 10% |
| In-house informatics team | (0) | |
| Collaboration across sectors | 1 | 10.0% |
| Commercial product | 4 | 40.0% |
| Funding source* | 3 | 30.0% |
| Commercial | 3 | 30.0% |
| Primary location of use* | (0) | |
| Primary care (community/general practice clinic) | 10.0% | 1 |
| Secondary care (hospital clinic) | 80.0% | 8 |
| Dialysis centre | 60.0% | 6 |
| Home | 20.0% | 2 |
| System platform* | (0) | |
| Non-responsive website | 2 | 20.0% |
| Responsive/mobile website | 8 | 80.0% |
| Mobile application | 2 | 20.0% |
| System access* | (0) | |
| Computer | 7 | 70.0% |
| Tablet | 10 | 100.0% |
| Interactive voice response system | 0 | 0.0% |
| Clinic-based kiosk | 2 | 20.0% |
| Smartphone | 7 | 70.0% |
| PRO selection* | (2) | |
| Automatic (by system) that is, provider | 8 | 100% |
| By patient | 0 | 0.0% |
| System security features* | (1) | |
| Secure log in | 9 | 100.0 |
| Encryption | 7 | 77.8% |
| Two factor log in | 1 | 11.1% |
| Unsure | 1 | 11.1% |
| Page features* | (1) | |
| Progress bar | 6 | 66.7% |
| Visual graphics that is, graph, diagram, chart | 4 | 44.4% |
| Automatic save function, option to save and return later | 1 | 11.1% |
| Training available | (0) | |
| Yes | 9 | 90% |
| No | 1 | 10% |
| Who receives training?* | (1) | |
| Clinical staff | 9 | 100.0% |
| Administrative staff | 4 | 44.4% |
| Patients | 7 | 77.8% |
| Carers | 0 | 0.0% |
| Form of ePRO system training* | (1) | |
| Face to face | 7 | 77.8% |
| Online | 7 | 77.8% |
| Integrated into ePRO system | 2 | 22.2% |
| Facility for patient education* | (2) | |
| Administered in system | 4 | 50.0% |
| Education linked to ePRO scores | 1 | 12.5% |
| Automatic documentation of action | 0 | 0.0% |
| No patient education offered | 4 | 50.0% |
| In development | 1 | 12.5% |
| Has the system been evaluated? | (0) | |
| Yes | 7 | 70% |
| No | 3 | 30% |
CKD, chronic kidney disease; ePRO, electronic patient-reported outcome.