Table 2.

Usual care versus intervention-specific resources to NYC Ryan White Part A programmes

‘Usual care’	D2S intervention-specific activities
Viral suppression data products
Annual aggregate surveillance-based reports on VS prevalence at each site and across all Part A sites	Semi-annual, client-level surveillance-based reports listing each site’s active Part A behavioural health and/or housing programme clients who appear unsuppressed (or deceased or out of care), along with other data on the same clients, to guide next steps
DOHMH-provided TA, quality improvement (QI) and training
Guidance document for the aggregate VS report product	Training on D2S report transmission, content, interpretation, verification and potential action plans
Annual site visits to monitor programme delivery and offer programmatic assistance	Initial targeted site visits to engage staff/leadership, review site-specific D2S reports, facilitate root cause analyses and outline QI plans
On-demand QI project guidance	≥1 dedicated TA session per site pursuing a D2S QI project
Guide (issued in 2020) on patient navigation for those with mental health issues	Webinar training on the 2020 patient navigation guide and focused TA sessions to reinforce strategies to reduce behavioural health barriers to VS
DOHMH-facilitated peer learning opportunities to promote QI
Annual conduct of QI projects on site-selected topics, with chance to share project at provider meeting	D2S QI project plan refinement with sites’ quality committees, co-creation of final plans and summary reports, and provider panel discussion of D2S QI projects/strategies in D2S peer learning group meetings

D2S, data to suppression; NYC, New York City; QI, quality improvement; TA, technical assistance; VS, viral suppression.