Table 2.

Negative visitor behaviours included in the study at Fota Wildlife Park.

Negative behaviour	Description
Bang on glass or other parts of enclosure	Tap, bang, kick or knock on glass or surrounding structures of enclosure with a hand, foot, stick or other object.
Shout	Using a raised voice, directing a yell, scream or shout at an animal
Throw	Throwing rocks, sticks, paper or other materials into an enclosure or at an animal
Touch	Making physical contact with an animal including, poking, rubbing or picking the animal up
Feed	Offering or giving a food item to an animal or throwing food into an enclosure.
Enter enclosure	Enter all or part of an enclosure with an arm leg, etc. or an object such as an umbrella or a stick, crossing a barrier with more than 50% of body.