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. 2023 Jul 7;12:e47930. doi: 10.2196/47930

Table 1.

Description of implementation outcomes.

Outcome and measure Data source
Adoption

  • For MAsa, we will assess:

    • If the MAs completed the survey (yes or no)

    • The percentage of times the MA sent a secure chat to the PCPc (yes or no)

    • Assessment of MA participation

  • For PCPs, we will assess:

    • If the PCP interacted with the CDSd (yes or no)

    • If the orders were placed from the order set (yes or no)

    • If the PCP documented discussion of medication adherence with the patients. (yes or no)

    • Assessment of PCP participation

  • EHRb

  • Semistructured interviews

Acceptability

  • We will ask MA and PCP about the acceptability of the intervention


  • In-person and email survey

  • Semistructured interviews

Fidelity

  • Chart review for documentation of discussions MA and PCP self-reported adherence

  • For MAs, we will assess:

    • The percentage of times that MAs completed the survey

    • The percentage of times the MA sent a secure chat to the PCP

  • For PCPs, we will assess:

    • The number of times PCP interacted with the CDS

    • The number of orders placed from the order set

    • The percentage who documented discussion of medication adherence with the patients.

  • Chart review

  • Semistructured interviews

  • EHR

Cost

  • Time spent by MAs and PCPs on intervention, multiplied by average salary

  • EHR

  • Public salary data

Sustainability

  • Evaluate outcomes at 18 months

  • Identify factors that influence sustainability and integration

  • EHR data

  • Semistructured interviews

aMA: medical assistant.

bEHR: electronic health record.

cPCP: primary care provider.

dCDS: clinical decision support.