TABLE 3.
Variance Accounted for in the Original Domain (%) |
Site-level Reliability |
|||||||||
---|---|---|---|---|---|---|---|---|---|---|
Domain and Length of Item Subsets | ACO | PCMH | Physician Group: Physician | Physician Group: Practice | Safety Net | ACO | PCMH | Physician Group: Physician | Physician Group: Practice | Safety Net |
Provider Communication (original domain) | — | — | — | — | — | 0.80 | 0.80 | 0.95 | 0.97 | 0.87 |
5 items (Understand, Listen, Information, Medical history, Spend enough time) | 99 | 99 | 99 | 99 | 99 | 0.80 | 0.82 | 0.95 | 0.97 | 0.87 |
4 items (Understand, Listen, Medical history, Spend enough time) | 97 | 98 | 98 | 98 | 96 | 0.80 | 0.81 | 0.95 | 0.97 | 0.87 |
3 items (Understand, Medical history, Spend enough time) | 93 | 94 | 96 | 96 | 91 | 0.79 | 0.86 | 0.95 | 0.97 | 0.87 |
2 items (Understand, Spend enough time) | 86 | 86 | 92 | 92 | 81 | 0.79 | 0.87 | 0.95 | 0.96 | 0.85 |
1 item (Spend enough time) | 67 | 70 | 80 | 80 | 62 | 0.75 | 0.81 | 0.95 | 0.97 | 0.84 |
Access (original domain) | — | — | — | — | — | 0.77 | 0.88 | 0.95 | 0.96 | 0.84 |
4 items (Urgent care, Routine care, During office hours, Timely) | 99 | 98 | 99 | 99 | 97 | 0.88 | 0.92 | 0.95 | 0.96 | 0.89 |
3 items (Urgent care, Routine care, Timely) | 94 | 94 | 95 | 95 | 91 | 0.90 | 0.86 | 0.94 | 0.96 | 0.91 |
2 items (Routine care, Timely) | 88 | 88 | 90 | 90 | 86 | 0.94 | 0.87 | 0.97 | 0.98 | 0.91 |
1 item (Timely) | 66 | 64 | 73 | 73 | 59 | 0.96 | 0.71 | 0.98 | 0.99 | 0.87 |
Results presented here were selected from the item subset among all possible combinations within a given length that resulted in the highest site-level reliability. The items representing the highest site-level reliability for a given length are provided in parenthesis. Complete item text can be found in Table 2.
ACO indicates Accountable Care Organization; PCMH, patient-centered medical home.