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. 2023 Jul 15;9:26. doi: 10.21037/mhealth-23-15

Table 3. Physician reported outcomes.

Title Research design Time of study Number of visits/patients Physician cohort Findings
Physician Perspective and Key Satisfaction Indicators with Rapid Telehealth Adoption during COVID-19 Survey of UPMC physicians 5/20–6/20 221 physicians and allied providers Ambulatory care providers who completed telehealth visits between Feb and May 2020 across multiple specialties • 87% felt comfortable using video telehealth
• 65% felt that video and audio quality was good enough for a medical visit
• 65% felt the patient-provider relationship was unimpaired
• 54% felt that video visits saved time
• More than half of providers believed that up to 25% of visits would occur through telehealth in the future
AMA 2021 Telehealth Survey Report National survey 11/1/21–12/31/21 2,232 physicians Email and social media outreach to individuals, state and medical societies including the American Medical Association • Nearly half (47%) physicians said up to 20% of patient visits were conducted via telehealth
• 21% reported seeing more than 80% of patients through telehealth
• 80% conducted telehealth visits in the clinic; 64% also do them from home
• Majority (63%) said 75% or more of telehealth visits are with established patients
AMA 2022 Digital Health Research National Survey Completed 11/2022 1,300 physicians Survey including PCPs, specialists across multiple practice settings • 93% thought digital health tools are an advantage for patient care
• Use of telehealth visits increased from 14% in 2016 to 80% in 2022
• 88% of physicians felt that telehealth improved clinical outcomes and work efficiency
• 30% of physicians using remote patient monitoring

UPMC, University of Pittsburgh Medical Center; AMA, American Medical Association; PCP, primary care physician.