Table 3.

Perceived very positive experiences (n=1837).

Themes		Values, n (%)a
Provides information about...
	Health care professional notes	472 (25.69)
	Tests and examinations	335 (18.24)
	Prescriptions	239 (13.01)
	Terms of prescriptions	68 (3.7)
	Diagnoses	41 (2.23)
	Information available about myself	28 (1.52)
	Vaccinations	20 (1.09)
Specific functionality
	Renewing prescriptions	566 (30.81)
	EUb digital COVID-19 vaccination certificate	184 (10.02)
	Printing or uploading	65 (3.54)
	Acting on behalf of adult or child	25 (1.36)
	Living will or organ donation testament	20 (1.09)
	SMS text message notifications of prescriptions	9 (0.49)
	Consent to, or denial of, sharing own data	5 (0.27)
General quality of the patient portal
	Easy	462 (25.15)
	Quick process	72 (3.92)
	Organized	49 (2.67)
	Quick	20 (1.09)
	System itself	20 (1.09)
	Reliable	6 (0.33)
	Secure	5 (0.27)
Convenience of patient portal access
	Easy and fast to find and access information	368 (20.03)
	No need to call or contact health care services	56 (3.05)
	Available without depending on time or place	41 (2.23)
	Can be checked at leisure	23 (1.25)
Supports recall
	Care history	137 (7.46)
	Ability to return to viewing all saved information	114 (6.21)
Self-management
	Checking health status and remaining up to date	58 (3.16)
	Motivating to take care of myself and contact health care services	15 (0.82)
	Preparing for the next appointment	12 (0.65)
	Supporting independence	7 (0.38)
Helps in understanding
	More detailed instructions of HCPsc in notes	44 (2.4)
	What was not said during the appointment	12 (0.65)
Ability to check the notes: identifying potential misunderstandings and errors		18 (0.98)

^aA respondent may have mentioned more than one experience.

^bEU: European Union.

^cHCP: health care professional.