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. 2023 Jun 30;25:e45974. doi: 10.2196/45974

Table 5.

Perceived negative emotions relating to the patient portal (n=83).

Negative emotions Values, n (%)a
Anger, annoyance, frustration, or anxiety 52 (63)
Worry about accessibility or missing bank accounts 19 (23)
Worry about one’s own or others’ (family and professionals) skills in using the portal 18 (22)

aA respondent may have mentioned more than 1 emotion.