Fig. 2.

Impact of pharmacist intervention on patients according to NCC-MERP-Index® Evaluation, including all pharmacist interventions classified as ME (remote phase n = 265; ward-based phase n = 235). Remote phase = dark columns; ward-based phase = light columns. B an error occurred but the error did not reach the patient; C an error occurred that reached the patient but did not cause patient harm; D an error occurred that reached the patient and required monitoring to confirm that it resulted in no harm to the patient and/or required intervention to preclude harm; E an error occurred that may have contributed to or resulted in temporary harm to the patient and required intervention; F an error occurred that may have contributed to or resulted in temporary harm to the patient and required initial or prolonged hospitalization