Item No.	Guide Guides/Description	On Page No.
		Domain 1: Research team and reflexivity
Interviewer/facilitator	1	Which author/s conducted the interview or focus group? RM	Methods—4
Credentials	2	What were the researchers’ credentials? MP—MPharm student RM—PhD, MPharm FR—MPharm, MSc	Title page
Occupation	3	What was their occupation at the time of the study? MP—MPharm student RM—Associate professor FR—Associate director	Methods—4 and title page
Gender	4	Was the researcher male or female? Male (MP, FR); Female (RM)	Methods—4
Experience and training	5	What experience or training did the researcher have? MP—student training RM—9 years of prior experience in qualitative research	Methods—4
		Relationship with participants
Relationship established	6	Was a relationship established prior to the study commencement? No	Methods—4
Participant knowledge of the interviewer	7	What did the participants know about the researcher? e.g., personal goals, reasons for conducting the research Participants were made aware this was part of a research study and emailed an information sheet outlining the aims and objectives of the study	Methods—4
	Item No.	Guide Guides/Description	On Page No.
Interviewer characteristics	8	What characteristics were reported about the interviewer/facilitator? e.g., bias, assumptions, reasons and interests in the research topic MPharm student	Methods—4
		Domain 2: Study design
		Theoretical framework
Methodological orientation and theory	9	What methodological orientation was stated to underpin the study? e.g., grounded theory, discourse analysis, ethnography, phenomenology, content analysis Content analysis	Methods—5
		Participant selection
Sampling	10	How were the participants selected? e.g., purposive, convenience, consecutive, snowball Purposive	Methods—4
Method of approach	11	How were the participants approached? e.g., face-to-face, telephone, mail, email Face-to-face and telephone	Methods—4
Sample size	12	How many participants were approached? Eight were approached; eight were interviewed	Methods—4 Results—5
Non-participation	13	How many people refused to participate or dropped out? Reasons? No dropouts	Results—5
		Setting
Setting of data collection	14	Where was the data collected? e.g., home, clinic, workplace Via Microsoft Teams or telephone	Methods—4
Presence of non-participants	15	Was anyone else present besides the participants and researchers? No other individuals were present	Methods—4
Description of sample	16	What are the important characteristics of the sample? e.g., demographic data, dates Interviews were conducted between February and March 2023 8 CP neighbourhood lead pharmacists	Methods—4 Results—4
		Data collection
Interview guide	17	Were questions, prompts, guides provided by the authors? Was it pilot-tested? Semi-structured interviews were used. Questions were provided by the authors. Face validation received.	Methods—4
Repeat interviews	18	Were repeat interviews carried out? If yes, how many? No
Audio/visual recording	19	Did the research use audio or visual recording to collect the data? All interviews were audio recorded and transcribed	Methods—4
Field notes	20	Were field notes made during and/or/after the interview or focus group? No additional notes were made	Methods—4
Duration	21	What was the duration of the interviews or focus groups? They lasted between 12 and 30 min	Methods—4
Data saturation	22	Was data saturation discussed? All those who agreed to participate were included	Methods—4
Transcripts returned	23	Were transcripts returned to participants for comments and/pr correction? No
		Domain 3: analysis and findings
		Data analysis
Number of data coders	24	How many data coders coded the data? Transcripts were read by two members of the research team (MP, RM)	Methods—5
Description of the coding tree	25	Did authors provide a description of the coding tree? Questions were used as codes	Methods—5
Derivation of themes	26	Were themes identified in advance or derived from the data? Inductive content analysis was used	Methods—5
	Item No.	Guide Guides/Description	On Page No.
Software	27	What software, if applicable, was used to manage the data? Data were analysed manually	Methods—5
Participant checking	28	Did participants provide feedback on the findings? No
		Reporting
Questions presented	29	Were participant quotations presented to illustrate the themes/findings? Was each quotation identified? e.g., participant number Comments were supported with direct quotes from participants who were anonymised by their country or professional representation	Methods—5 Results—6–13
Data and findings consistent	30	Was there consistency between the data presented and the findings? Yes	Results—6–13
Clarity of major themes Clarity of minor themes	31 32	Were major themes clearly presented in the findings? Yes Is there a description of diverse cases or discussion of minor themes? No	Results—6–13