Table 1.

Health chatbot trust questions and responses.

Question	Patients with Likert response ≥4 (n=392), n (%)	Likert response (range 1-5), mean (SD)
I could trust answers from a health chatbot about logistical questions (such as scheduling appointments, insurance questions, medication requests).	312 (79.6)	3.94 (0.92)
I could trust a chatbot to provide advice about preventative care, such as vaccines, or cancer screenings.	248 (63.3)	3.52 (1.10)
I could trust a chatbot to provide diagnostic advice about symptoms.	152 (38.8)	2.90 (1.14)
I could trust a chatbot to provide treatment advice.	150 (38.3)	2.89 (1.12)
AIa chatbots can be a more trustworthy alternative to Google to answer my health questions.	232 (59.2)	3.56 (1.02)
Health chatbots could help me make better decisions.	236 (60.2)	3.49 (0.91)

^aAI: artificial intelligence.