Table 2.

Clinical Resource Hub (CRH) Evaluation key measures & planned data sources ^a

	Planned Main Data Sources
Key Measures Needed	CRH Program Electronic Records or Documents	CRH Evaluation Surveys	CRH Evaluation Qualitative Interviews	VA Electronic Administrative or Survey Databases
Core History & Context (including Readiness and Site Level Equivalence) Measures
Hub site characteristics including readiness	X	X		X
Spoke site characteristics	X	X	X	X
CRH staffing and governance		X	X	X
Need for CRH support including staffing gaps	X	X	X	X
Core CRH Program Region-Level Input, Output, & Formative Outcome Measures
Features as planned & as implemented		X	X	X
Staffing by professional discipline	X	X	X
Labor and capital costs	X			X
Reach & adoption	X	X	X	X
Enrolled patient utilization and costs	X			X
Spoke Site Level Formative & Summative Outcomes
Patient access to care b				X
Staff burnout and turnover b				X
Patient clinical quality of care				X
Staffing gaps and gap coverage				X
Additional Patient Level Outcomes
Overall patient satisfaction with CRH care				X
Adverse CRH patient outcomes		X	X	X

^a The main data source for each measure is bolded and underlined

^b Primary outcome measures